update: all seems to be working again! if you sent me an email over the past two days and haven't heard back from me, then it may not have gotten through, so please send again and I'll get back to you right away.
just a quick note to let you know my internet server is down at the moment, and so I'm not getting any emails. I'll update this post when everything is back up and running again. If you need to get in touch asap, just leave a comment below and I'll get back to you as soon as possible.